Privacy Policy

Mr Camera Crew is a crew-booking marketplace operated by Mr Camera Inc., a Las Vegas video production company working in film and photography since 1981. The marketplace connects production clients with independent crew — DPs, photographers, directors, producers, gaffers, and 1st ADs — and handles discovery, availability, booking, and invoicing of its booking fee.

The crew you book are independent contractors, not employees of Mr Camera. For privacy law, Mr Camera Inc. is the controller of the account data described below. Questions about this policy or your data go to dan@mrcamera.tv.

We only collect what the marketplace needs to work:

• Account details — your name, email, phone number, and company. If you sign in with a password we store it hashed, never in plain text. If you add a passkey, we store its public key and credential ID so you can sign in with Touch ID or Face ID — never your fingerprint or face itself.
• Crew profiles and portfolios — if you join as crew, the headline, bio, location, rates, disciplines, experience, and portfolio images you add. Crew profiles are public by design — they’re how clients find and book you.
• Project briefs and attachments — the projects clients post, including descriptions, dates, locations, usage requirements, and any files uploaded.
• Messages — the in-app messages between clients and crew about an inquiry or booking.
• Invoices and payments — the invoices we generate and their payment records. Card numbers never touch our servers (see Payments below).
• SMS preference — whether crew have opted in to booking text messages.

We don’t buy profiles about you from data brokers or collect anything from advertising networks.

We use this information to run the marketplace, and nothing more:

• to create and secure your account and sign you in;
• to publish crew profiles and let clients search, shortlist, and book crew;
• to route inquiries, availability requests, messages, and booking updates between clients and crew;
• to generate invoices and process payments for confirmed bookings;
• to send transactional email — and, for crew who opt in, text messages — about inquiries and bookings;
• to keep the service safe, prevent abuse, and meet our legal and tax obligations.

We do not sell your personal data, and we don’t use it for advertising or cross-site tracking.

Payments are processed by Stripe. When you pay for a booking, your card details are entered directly with Stripe and are never stored on — or even passed through — our servers. We keep the invoice, the amount, and Stripe’s confirmation so we can show your payment history and reconcile our books. See the Fees page for what we charge.

We rely on a small set of established providers to run the service. Each only receives what it needs for its job:

• Vercel — application hosting and file storage (portfolio images and project attachments).
• Neon — our Postgres database (accessed through Prisma).
• Stripe — card payments.
• Resend — transactional email delivery.
• Twilio — text-message delivery.
• Revenant Systems — the bug-report widget behind the “Feedback” button. Its script is loaded from portal.revenantsystems.ai only at the moment you click Feedback, not on page load. From then on that host receives the report you type and the technical details a browser sends with any request — your IP address, browser and operating system, and the page you were on. Don’t put anything in a report you wouldn’t want shared. Revenant Systems is also operated by Mr Camera’s owner.

These providers keep their own records of the work they do for us — Stripe retains the payment and its receipts, Resend the email delivery log, Twilio the message log — under their own privacy policies and retention schedules. Deleting your Mr Camera Crew account removes your data from our systems as described below; it does not reach into theirs.

We add no advertising or data-broker subprocessors.

We use essential cookies only — the kind the site needs to function. There are two: a secure, http-only session cookie that keeps you signed in, and a short-lived cookie (about 20 seconds) that carries a status message across a page redirect, such as confirming your settings were saved.

We set no advertising, analytics, or cross-site tracking cookies — so there’s no consent banner to click through.

Text messaging is optional and only for crew. If you’re crew, your Settings include a toggle — “Text me about new inquiries and booking changes” — that controls whether we text you. When it’s on, we send booking-related texts (a new inquiry, a change to a booking) through Twilio, from the same number as Mr Camera’s main line. These are transactional messages about your own bookings, not marketing.

You can stop these texts at any time by switching that toggle off in Settings. Message and data rates may apply.

You control how long your account lives:

• Delete anytime. From Settings, “Delete my account” locks the account immediately — you’re signed out and it disappears from every listing.
• A 30-day grace window. For 30 days after deletion the account is recoverable, so an accidental or disputed deletion can be undone. Once the window closes, the data is permanently erased automatically.
• What survives erasure, and why. If you never had a billed invoice, everything is hard-deleted and your email is freed for reuse. If invoices exist that we’re legally required to keep for tax and accounting, we retain those invoice and payment records but strip the personal details around them — your profile, projects, messages, and attachments are removed and the account is anonymized. We keep the money trail, not you.

While your account is open, we keep your data for as long as you keep the account.

Two of your rights are built right into Settings — no request needed:

• Download my data — a one-click JSON export containing: your account details (name, email, phone, company, role, SMS preference, sign-up date); your crew profile if you have one (headline, bio, home base and locations, disciplines and rates, styles, years of experience, portfolio link and image URLs); your projects (name, description, location, proposed dates, status, styles, and the name/type/size of each attachment); your favorites and favorite lists; inquiries you received as crew, with your per-date availability answers; your messages and the change log on your requests; and your invoices with their line items and payment dates.
  What it does not contain: your password (we only ever hold a hash of it), your passkeys, the uploaded files themselves (the export lists them — you can download the images from your profile), or Stripe’s own payment records. Want something that isn’t in there? Email dan@mrcamera.tv and ask.
• Delete my account — the immediate lockout and 30-day erasure described above.

You can correct your information anytime by editing your profile and Settings. Depending on where you live, you may have additional rights — to access, correct, delete, or port your data, or to object to a particular use. Email dan@mrcamera.tv and we’ll help. If you’ve opted in to texts, you can withdraw that consent anytime from Settings.

If we change how we handle your data, we’ll update this page and move the “Last updated” date at the top. We’ll make material changes clear.

Mr Camera Inc. · Las Vegas, Nevada. Privacy questions go to dan@mrcamera.tv.